Warranty / Repairs
  • Warranty Request Form
  • Prescription lenses

    We currently don't offer support with prescription lenses. Our Business frame is Rx-able* and our Pleasure frame is Rx-adaptable**. Gigawatt does not currently offer an Rx version.

    If you would like more information, please visit your closest eyecare store.

     

    * Rx-Able: 4-Base frame with the most options for Rx at your local optician.
    ** Rx-Adaptable: 6-Base frame may have less options for Rx than 4-Base, at your local optician.

  • Eyewear warranty

    M-Experiment eyewear is warranted against breakage due to material or quality defect for two years from the date of purchase with a valid proof of purchase. Our warranty program does not cover scratched lenses. Additionally, any alterations of M-Experiment products (i.e., sunglasses fit with outside prescription lenses) will void warranty coverage.

    For any warranty needs please contact support@m-experiment.com or fill out the Warranty Request Form above.

  • Apparel warranty

    M-Experiment apparel is warranted against defects in manufacturing and material for 100 days from the day of purchase. The warranty program does not cover defects due to improper fit, and product alterations automatically void the warranty.

    For any warranty needs please contact support@m-experiment.com or fill out the Warranty Request Form above.

  • Accessory warranty

    M-Experiment currently does not offer any warranty on accessories.