We've Got You Covered.
Whatever the reason, you can choose to return any product purchased on our website within 30 days of receipt of shipment for a full refund.
All purchases can be returned or exchanged within 30 days of receiving your items. Should you choose to return your M-Experiment product it should be unworn and returned in original condition with original packaging.
Follow these steps to submit a return:
- Visit https://returns.m-experiment.com/ and complete our online return/exchange process.
- Select your return or exchange method
- You'll receive a confirmation email once your return has been completed and a refund is processed.
- Allow up to ten business days for the credit to show on your account once the return is processed.
- You may also be eligible for an instant credit to purchase a new item prior to receiving a refund!
For customers in U.S. territories (Puerto Rico, Guam, etc.), we are unable to provide free return shipping labels. The product will need to be sent back to us via a carrier that will provide insurance and tracking capabilities.
CONTACT INFORMATION
Phone Support: +1 (888) 696-9085
Hours: Mon-Fri 9am-5pm PST
Email us at support@m-experiment.com anytime or leave a message on our contact us page and we will get back to you within 24 hours