FAQs

• Canceling an order
• Promo Codes
• Credit card authorization
• Proof of purchase
• Product availability
• Unable to place an order?
• Promo codes
• Shipping Policy
• Can I purchase a single replacement lens?
• What are my options if my frame breaks?
• How do I safely clean my lenses?
• Does M-Experiment test for optical and impact performance?
• I received an email about an order I didn’t place or an account I didn't create?
• What to do if your order doesn’t arrive?
• Additional Questions